KEY INFO

  • TICKETING:

    - For all ticketing name change enquiries, Interstellar Groove does not facilitate this and name changes can be actioned through the Humanitix resale option 

    via the manage order button on your order confirmation email. You can sell your ticket privately to your mates or list them publicly for resale. 

    >> How to resell or action a name change on your ticket
    
        To resell your ticket:
    1. Open your     order confirmation email
    2. Select     manage order and choose the resale tab
    3. Select your ticket(s) for resale
    
    The buyer will purchase the tickets online and you will be refunded to the card used for the order.


    REFUNDS: 

    Interstellar Groove Festival has a ‘No Refund Policy’ and any tickets purchased that then need to be refunded due to your personal circumstances changing, must be either re-sold via the Humanitix Re-sale function or via Tixel.

    ENTRY:

    Everyone entering the site Thursday must have a valid Admission ticket and an Early Access pass.

    Everyone entering the site Friday must have a valid Admission ticket.

    Everyone entering the Festival site at any point on Thursday, Friday, Saturday or Sunday with a vehicle, must have a valid Vehicle pass. Please note, these are needed per car, not per person in each car. (1 Vehicle = 1 Vehicle pass)

    The Festival Gate / Entry operations times for all Interstellar Groove Ticket holders are as follows:

    Thursday - Midday-9pm , Friday - 11am-9pm , Saturday - 10am-9pm, Sunday - 10am-4pm

    THERE IS NO DRIVING INTO OR AROUND THE FESTIVAL SITE AFTER 9:30PM. 9:00PM WILL BE THE LAST ENTRY TIME ALLOWED WHERE CARS CAN DRIVE INTO AND AROUND SITE TO FIND A CAMP SPACE. ANYONE ARRIVING TO THE GATE AFTRE 9:00PM WILL BE ASKED TO PARK THEIR CAR IN A DESIGNATED CAR PARK AND WALK THEIR BELONGINGS IN TO SITE TO FIND A CAMP SITE. THIS IS A HARD AND FAST RULE ACROSS EVERY DAY OF ENTRY AND AS PER THE SITES PERMIT. X

    If you arrive outside of these hours you will be asked to park in the holding bay/paddock area or leave site and come back the following day by Security and the Operations team.

    LEAVE NO TRACE:

    This goes without saying in the year 2024 and has always been the case since the day dot, when coming together as a community on the land to celebrate music and each other. There is no other option but to look after the land we use and I would like to call out all Interstellar Groove attendees to lead by example for your neighbour, your best friend, your crew, and anyone within the festival site, that it's up to all of us to clean up after ourselves. This refers to what we bring into the festival, what we use, how we use it and what we take home. In our first year the only thing found in our camp grounds was a tied up rubbish bag neatly placed next to a tree and the stages were kept immaculate every day. We must continue on the good work we started in year one.

    Our 'leave no trace' policy at Interstellar Groove is essential for preserving the natural environment and promoting sustainability. By adhering to this policy, all our patrons are encouraged to minimise their impact on the surroundings by disposing of waste properly, respecting wildlife habitats, and preserving natural resources. This not only helps maintain the beauty and integrity of the festival site but also ensures that future generations can enjoy the same experience. The benefits of this policy at our festival include reduced litter and a more responsible approach to the environment. We have found that being conscious about our environment also has a flow on effect on responsible behaviour, enhancing a sense of community and responsibility among all of us, leading to a more overall enjoyable experience for all.

    CAMPING & GLAMPING:

    More coming soon…

    SITE:

    More coming soon….


    WORKSHOPS / MARKETS / FOOD & DRINK:

    More coming soon….

    TRAVEL: CATCH THE BUS

    Bus passes can be purchased online. The bus will depart from the pick up loading zone at 650 Lonsdale Street , Ritzcarton Hotel (4 mins walk from Southern Cross Station) at 11am on Friday 30/10/25. It will return back to the same location just near Southern Cross from the site at Tuesday 10am.

    Catching the bus is good in so many different ways. It's great for the environment, it takes any potential stress out of your travel to and from site and it's a really awesome way to meet new people and friends before you even arrive.

See you all on site soon x